Job Description

Service BDC Representative (Full-Time)

We are seeking an experienced, motivated, and outgoing professional to join our high-energy Service Business Development Center (BDC) team. This full-time role is ideal for someone who thrives in a fast-paced, customer-focused environment and enjoys building relationships over the phone and digitally.

What You’ll Do

• Create, schedule, and confirm service appointments
• Handle inbound calls and make outbound calls to drive business
• Follow up with prospective and existing service customers
• Deliver an exceptional customer experience on every interaction
• Work closely with Service Managers and Service Advisors to support daily operations

This is a great opportunity to join a winning team that values growth, teamwork, and internal promotion.

Why You’ll Love Working Here

• Promote-from-within culture
• Ongoing mentorship and paid training
• Regular roundtable meetings and clear communication
• Competitive pay and comprehensive benefits
• Employee discounts on products and services

Qualifications

• Previous role with strong customer service experience required
• Service department experience is a plus
• Positive, team-oriented attitude
• Prompt, professional, and courteous communication style
• Enthusiastic and outgoing personality
• Strong computer and multitasking skills
• Ability to manage multiple tasks in a fast-paced environment
• Must pass a pre-employment background check and drug screening

Job Type

• Full-time

Benefits

• 401(k) with company matching
• Medical, Dental, and Vision insurance
• Health Savings Account (HSA)
• Life insurance
• Paid time off
• Flexible scheduling
• Paid training
• Employee discounts

Schedule

• 8 hour shift
• Weekend availability

Supplemental Pay Types

• Bonus pay

Work Location: In person

Job Tags

Full time, Flexible hours, Shift work, Weekend work,

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