Service BDC Consultant Job at Kenosha Toyota, Kenosha, WI

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  • Kenosha Toyota
  • Kenosha, WI

Job Description

Service BDC Representative (Full-Time)

We are seeking an experienced, motivated, and outgoing professional to join our high-energy Service Business Development Center (BDC) team. This full-time role is ideal for someone who thrives in a fast-paced, customer-focused environment and enjoys building relationships over the phone and digitally.

What You’ll Do

  • Create, schedule, and confirm service appointments
  • Handle inbound calls and make outbound calls to drive business
  • Follow up with prospective and existing service customers
  • Deliver an exceptional customer experience on every interaction
  • Work closely with Service Managers and Service Advisors to support daily operations

This is a great opportunity to join a winning team that values growth, teamwork, and internal promotion.

Why You’ll Love Working Here

  • Promote-from-within culture
  • Ongoing mentorship and paid training
  • Regular roundtable meetings and clear communication
  • Competitive pay and comprehensive benefits
  • Employee discounts on products and services

Qualifications

  • Previous role with strong customer service experience required
  • Service department experience is a plus
  • Positive, team-oriented attitude
  • Prompt, professional, and courteous communication style
  • Enthusiastic and outgoing personality
  • Strong computer and multitasking skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Must pass a pre-employment background check and drug screening

Job Type

  • Full-time

Benefits

  • 401(k) with company matching
  • Medical, Dental, and Vision insurance
  • Health Savings Account (HSA)
  • Life insurance
  • Paid time off
  • Flexible scheduling
  • Paid training
  • Employee discounts

Schedule

  • 8 hour shift
  • Weekend availability

Supplemental Pay Types

  • Bonus pay

Work Location: In person

Job Tags

Full time, Flexible hours, Shift work, Weekend work,

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