Job Description

We are looking for a Clinic Practice Manager who is  ready to join an amazing team and make a difference at our Newman Regional Health Medical Partners. Join our team today to continue your career. NRHMP is committed to ensuring that you and your family receive the best medical care available. We provide high quality care that is patient-directed to meet your health goals with your well-being in mind. Our caring and compassionate staff provide state-of-the art healthcare to patients of all ages by adhering to our five values of quality, service, people, growth and fiscal responsibility. Come see why we are different and apply today!

This is a full-time exempt position M-F

  Position Summary

The Clinic Practice Manager is a key leadership role responsible for the overall operations, financial performance, and strategic direction of a multi-specialty clinic. This individual ensures seamless coordination of care delivery, provider and staff engagement, patient satisfaction, regulatory compliance, and operational excellence. The Clinic Practice Manager serves as liaison between clinical providers, support staff, leadership, and patients to foster a culture of high-quality, patient-centered care.

J ob Duties: Operations Management

• Manages the daily operations of the multi-specialty clinic, including scheduling, workflow optimization, and patient flow
• Manage clinical resources efficiently to support both routine and urgent care services
• Makes recommendations for clinic staffing levels based on provider volumes and patient need
• Works with leadership to identify opportunities and problems and initiates plans for decision-making and problem solving in the organization, and specifically with regards to the practices in a positive manner

Job Duties: Staff Leadership and Development

• Staff management, hiring, onboarding, and supervision. Ensure that staff are motivated and meet performance standards
• Assures employee evaluations are completed in a timely manner, and appropriate goals are set for all staff supervised
• Promote a collaborative and respectful work environment grounded in team-based care
• Policy and procedure development

Job Duties: Financial Oversight

• Develop and manage budgets, monitor revenue, expenses, and productivity metrics
• Collaborate with billing teams to ensure accurate coding, charge capture, and timely reimbursements

Job Duties: Patient Experience & Quality Assurance

• Monitor and improve patient satisfaction through service excellence initiatives
• Implement quality improvement projects, ensuring adherence to evidence-based standards and accreditation requirements
• Address patient complaints and concerns in a timely and compassionate manner

Job Duties: Compliance & Regulatory

• Ensure the clinic complies with all local, state, and federal regulations, including HIPAA, OSHA, RHC and other healthcare standards
• Maintain readiness for inspections, audits, and surveys

Job Duties: Strategic Planning & Provider Relations

• Partner with medical staff and leadership to implement clinic growth strategies
• Support new service line development, provider onboarding, and referral network building
• Facilitate effective communication between providers and staff to align clinical and operational goals

Skills & Abilities

Education: Bachelor's Degree Required in Healthcare or Business Administration, or the equivalent in education and closely related work experience  

Experience: Minimum of 3-5 years of progressive leadership experience; knowledge of healthcare operations, medical billing, compliance, and EHR systems

At NRH, we want to ensure your needs are met. We offer a variety of comprehensive medical, dental, and vision plans along with some unique benefits including:

• Student Loan Repayment
• Tuition Assistance
• Generous Paid Time Off including Extended Illness Benefit
• KPERS Retirement
• Identity Theft Protection Discounts
• Life Insurance options
• Long and short-term disability
• Flex Spending Account
• Accident and Cancer coverage

About Newman Regional Health:  Centrally located within the city of Emporia, Newman Regional Health is a 25-bed non-profit critical access hospital owned by the people of Lyon County. Newman Regional Health is a teaching hospital, and is home to the ESU Newman Division of Nursing. We are committed to improving the health of the communities we serve by providing high-quality care. We are continually recognized as one of the Top 10 hospitals in Kansas and one of the Top 50 Critical Access Hospitals in the United States.

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