Job Description

WHO WE ARE

LoadUp is a fast-growing company offering consumers a modern alternative to pickup and assembly services using a tech-enabled order management and logistics platform. We serve both individuals and businesses by matching consumers with our network of service providers for junk removal, item haul-away, reverse logistics returns, white-glove assembly, and much more!

We are looking for talented, committed, driven individuals to join our team! LoadUp is a certified Great Place to Work® and is among Inc.’s list of the 5000 Fastest-Growing companies four years in a row (2019 - 2023).

OUR CORE BELIEFS

At LoadUp, we exist to glorify God by pursuing excellence in all we do. Our definition of excellence is not perfection but rather a commitment to continual improvement, attention to detail, and the highest level of integrity. While each team member has a specific, clearly defined role, we’re all connected by a strong set of core beliefs that have been developed to foster advancement and guide our decisions. To bring out the best in our people, we look for individuals who exhibit these core beliefs every day.

• Profit Drives Purpose - We believe running a profitable business affords us the opportunity to fulfill our professional and personal purpose in life.
• Right Shell – We constantly need to be evaluating whether our processes, systems, and people are right sized for maximum agility.
• Own It – Everyone has a stake in the company and, therefore, is responsible for their performance.
• Fellowship Matters – We believe there is power and connection in being present in the same physical space.
• Live in Truth – We’re committed to winning the right way. Call it like it is. No sugar coating.
• Action Over Words – Words are important but 1,000 words get trumped by 1 intentional action.
• Build to Last – We’re building this company to last and withstand the test of time. We play the long game in our decision-making and execution.

ABOUT THE ROLE

We’re seeking a Senior UI/UX Designer with a passion for creating intuitive, engaging, and user-friendly experiences to join our Product & Engineering team .

In this role, you’ll have a direct impact on scaling our platform and delivering innovative capabilities across our web application, mobile apps, and public APIs . You’ll work closely with a talented group of engineers, product managers, and stakeholders to design, prototype, and produce high-fidelity mocks that shape the future of our software.

This is not a research-heavy role, but you’ll be expected to think critically about the end-to-end user experience —ensuring every interaction feels seamless, logical, and impactful.

If you’re excited to design for scale, collaborate cross-functionally, and help build a truly transformational product, we’d love to hear from you.

Technologies & Tools We Use:

• Frontend: Stimulus, React, TypeScript, Turbo, Tailwind, Capybara, Jest
• Backend: Ruby, Rails, Node, Postgres, Redis, Sidekiq Pro, RSpec, GraphQL
• Mobile:  React Native, Turbo Native
• Workflow and Deployment:  Github, Heroku, AWS, AppSignal
• Planning & Design:  JIRA, Confluence, Miro, Figma

WHAT WE'RE LOOKING FOR

Experience & Expertise 

• 8+ years designing and developing interfaces for web and mobile applications, with a strong foundation in visual design and interaction principles.
• 4+ years leading end-to-end UI/UX design projects , including mentoring and guiding team members on best practices.
• Hands-on experience collaborating with product and engineering teams to translate requirements into effective, feasible designs.
• Proven track record driving design system strategy —creating, maintaining, documenting, and evangelizing design standards across platforms.
• Experience ensuring design consistency through design sign-off of engineering deliverables.
• Background working in agile product teams , comfortable with changing requirements and contributing to sprint rituals

Design Skills

• Strong design fundamentals with a deep understanding of user-centered design principles and methodologies.
• Advanced Figma skills , with the ability to maintain organized design files and create robust design systems.
• Proficiency in building wireframes, prototypes, and high-fidelity mockups to demonstrate user flows and interactions.
• Sharp attention to detail and auditing skills to identify and resolve inconsistencies across platforms.

Collaboration & Leadership

• Excellent communication skills —able to clearly present concepts, lead design critiques, and influence stakeholders.
• Experience mentoring designers and driving team adoption of design principles and patterns.
• Strong cross-functional collaboration with developers, product managers, and stakeholders throughout the design process.
• Ability to balance visionary “dream state” designs with practical business needs.

Tools & Processes

• Proficiency with Figma, Miro, JIRA, and Confluence; familiarity with developer tools (e.g., GitHub) for understanding implementation constraints.
• Experience with design documentation: design briefs, user flows, style guides, and system specifications.
• Track record of improving design processes (feedback loops, review workflows, design sprints).

Cross-Platform Experience

• Comfortable designing across web (React + Rails views), mobile (Turbo Native and React Native), public-facing pages, and third-party integrations (e.g., Stripe, Twilio, Kustomer, SendGrid).

Mindset & Initiative

• A design-first thinker who advocates for design involvement early in the product cycle.
• Ability to own the design function within a squad and drive design readiness.
• Motivated to mentor others and elevate the overall design culture.

WHAT YOU CAN EXPECT

At LoadUp our goal is to foster an environment that celebrates the success of all team members and build a winning culture. We offer a dynamic, transparent work environment where innovative ideas thrive, and teamwork is key to providing exceptional service to our customers. If you're looking to contribute to a company that values making a positive impact while constantly seeking new paths to success, we're the perfect place for you.

• Competitive Compensation - Earn a competitive salary that rewards results and team impact.
• Comprehensive Health & Wellness Benefits – Medical, Dental, Vision, and Life Insurance coverage to support your well-being, on and off the job.
• Flexible Spending & Savings Options – Tailor your healthcare planning with FSA or HSA accounts, putting control and flexibility in your hands.
• 401(k) with 5% Company Match – Plan for the long-term, including a generous company contribution.
• Employee Recognition Program – Get rewarded and celebrated for your contributions.
• Monthly Lifestyle Stipends – Support for the essentials, or the extras, designed to enhance your everyday experience.
• Referral Rewards Program – Help us build a high-performing team and get rewarded for referring great talent.
• Growth with Purpose – We’re a scaling company where career paths evolve. You’ll have the opportunity to grow alongside the business and shape its future.

LoadUp is an equal-opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.

Job Tags

Live in, Flexible hours,

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