Job Description
POSITION SUMMARY
The Hotel Room Housekeeper will clean, restock, and maintain hotel rooms as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES -THE ESSENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
- Receives list of assigned rooms from manager and prioritizes rooms requesting early cleaning.
- Checks the inventory of cleaning cart and adds any necessary supplies.
- Maintains all assigned cleaning equipment.
- Knocks and announces self before entering room; returns at a later time if rooms are occupied.
- Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements.
- Neatly makes beds and stocks towels, washcloths, and hand towels according to policies.
- Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel polices.
- Wipes surfaces in room and cleans mirrors.
- Vacuums floors and removes trash.
- Checks complimentary coffee, snack, and toiletry supplies in the room, restocking according to provided hotel checklist and policy.
- Ensures room meets hotel standards with a final walk through.
- Notifies supervisor of room availability and reports any suspicious activity to security.
- Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in laundry room as needed.
- Notifies maintenance department of needed maintenance or repairs.
- Takes found items to designated lost and found area if guest has checked out.
- Performs other related duties as assigned.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
- Detail-oriented and thorough.
- Ability to remain discreet and respect the privacy of guests.
- Ability to perform consistent work to the highest of standards.
- Ability to interact with guests in a pleasant, friendly way.
- Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.
- Ability to read, write, speak, understand, and communicate in basic English preferred.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
- Prolonged periods standing and walking and frequently pulling, pushing, and bending.
- Must be able to lift up to 15 pounds at times.
- Willingness to work a rotation seven-day work cycle with occasional afternoon shifts.
- The employee is occasionally exposed to hazards including, but not limited to slipping, tripping, falling, frequent exposure to dirt, humidity, heat, cold, frequent contact/immersion of hands in water, exposure to harsh and hazardous sanitation solutions; and the frequent washing of hands.
Employment is contingent upon successful completion of a background and drug test.
Job Tags
Afternoon shift,