Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills
📍 Location: Georgetown, Penang (Onsite)
🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am
(5 days per week, 8 working hours + 1 hour break)
💻 Job Type: Full-time (Rotational Shift)
💰 Salary: RM 3,000++ (Extra Allowances will be provided)
Overview:
The CSS is the main point of contact for customers using our client's food ordering app.
They handle customer inquiries, concerns, and provide information through inbound and
outbound phone calls.
Qualifications:
● Education: Bachelor's Degree, Diploma, or equivalent in any field.
● Work Experience: At least 6 months in customer support; call center experience
is advantageous but not mandatory. Fresh graduates can apply.
● Language: B2 level proficiency in English.
● Interpersonal Skills: Customer service-oriented, active listening, and ability to
handle inquiries professionally.
Technical Skills:
● Typing speed of at least 40wpm with 90% accuracy.
● Computer literate with proficiency in Microsoft Windows and Office.
Responsibilities:
● Assist customers in placing online orders.
● Provide support through phone calls.
● Process payments securely.
● Proactively support customers and maintain brand reputation.
● Identify and escalate priority issues.
● Collaborate with the team to improve customer support.
● Maintain and improve service quality
...employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Relocation: This position offers relocation based on candidate eligibility. Shift: This position is for 1st shift...
...three simultaneous" work (simultaneous design, construction, and operation) for new, modified, and expanded projects, as well as the EHS review and environmental compliance procedures for major maintenance and technical transformation projects to ensure they meet EHS technical...
...Cardiac Sonographer Peoria, IL The Cardiac Sonographer II follows established policies, procedures, and performs and records Echocardiology diagnostic tests. Obtains information about normal and abnormal anatomy used to diagnose disease. Ensures echo exams are...
The Arc of Ocean County is looking for a Recreation Assistant to work in our Family Support Department to provide safe, engaging, and meaningful opportunities for Individuals with disabilities in Ocean County. We are currently seeking a Full-Time Recreation Assistant...
Three Junior Developers (Java, Python, Kafka, Kubernetes, Angular or React JS, SQL, Oracle, MongoDB, DevOps tools, CI-CD pipelines, GIT) in Boston or Tampa or Durham, NCAngular, CD, CI, Java, Kubernetes, Oracle, Python, React, SQLLocation: FloridaJob Function: Developer...