Customer Service Representative ( remote ) Job at Third Party CS, San Jacinto, CA

MHZON08veTFKYXNuelFYRXVVOHdiUENzWHc9PQ==
  • Third Party CS
  • San Jacinto, CA

Job Description

Description

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities

  • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs

Requirements

  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Benefits

  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Job Tags

Remote job, Full time, Work from home, Flexible hours,

Similar Jobs

Hotwire Communications Ltd

Junior Graphic Designer Job at Hotwire Communications Ltd

The Junior Graphic Designer plays a key role in supporting the marketing team by creating visually compelling designs that elevate the companys brand, products, and services. This position is ideal for a creative, detail-oriented self-starter who thrives in a fast-paced... 

RJ Lieb NYC Staffing Inc.

Starbucks Barista Job at RJ Lieb NYC Staffing Inc.

 ...About the Job: Starbucks: Minimum 6 Months of Barista Experience Required. Starbucks Certified. Responsibilities: Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas. Clean or sanitize work areas, utensils... 

Paradigm Information Services, Inc.

SMT Operator Job at Paradigm Information Services, Inc.

 ...Paradigm is in search of an SMT Operator for our client located in Hillsboro, OR. This candidate should will beresponsible for setting up and running the Surface Mount Machines according to the documentation pack. All work submitted to Quality Control must be in accordance... 

Yale New Haven Health

Psychiatric Registered Nurse (Psych RN) Job at Yale New Haven Health

 ...Nurse Manager/Clinical Coordinator. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures. Provides Supervision Of Non-Rn Personnel On The Assigned... 

Globe Life AIL - Lisa Russel

Work-from-Home Service Coordinator Job at Globe Life AIL - Lisa Russel

 ...Join Our Team Work from Anywhere! Are you ready to ignite your career in insurance...  ...Unlimited Earning Potential: Set your own pace and grow your income based on your effort...  ...Management Skills: Efficiently manage your schedule to ensure productivity. Leadership Experience...