Customer Service Representative (Remote) Job at Rooted Talent Solutions, Stockbridge, GA

MnZSek1maTBLS291emdMQ3ZrbzRiL2VtWHc9PQ==
  • Rooted Talent Solutions
  • Stockbridge, GA

Job Description

About Us
We are seeking motivated and dependable individuals to join our customer service team. Our representatives play an important role in delivering excellent support to customers while enjoying the flexibility of remote work.

Position Overview
As a Customer Service Representative, you will handle inbound calls, emails, and/or chats from customers. You’ll assist with questions, resolve issues, and provide product or service information in a professional and friendly manner.

Key Responsibilities

  • Answer and manage customer inquiries via phone, email, and chat.
  • Provide accurate information about products, services, or policies.
  • Assist with troubleshooting, billing, or account-related questions.
  • Record and update customer interactions in the system.
  • Maintain a positive and professional attitude with every customer.
  • Meet performance expectations, including quality, accuracy, and efficiency.

Qualifications

  • Previous customer service experience is a plus, but not required.
  • Strong communication and problem-solving skills.
  • Ability to type and navigate computer systems efficiently.
  • Self-motivated and able to work independently.
  • High-speed internet connection and reliable computer/headset required.

Schedule & Pay

  • Flexible scheduling options are available.
  • Pay is biweekly on the 1st and 15th of each month.
  • Compensation is discussed during the interview process and varies by client program.

Why Join Us

  • 100% remote work from home.
  • Opportunity to choose your own schedule in 30-minute increments.
  • Gain valuable experience with leading companies across various industries.
  • Growth opportunities for reliable and high-performing team members.

Job Tags

Work from home, Flexible hours,

Similar Jobs

AECON

Federal Procurement Manager Job at AECON

 ...best-in-class Aecon community! Reporting directly to the Federal Compliance Director, the Federal Procurement Manager is responsible...  ...SKILLS Minimum 10 years related experience at a federal contractor, ideally in the construction and/or engineering industry, or... 

Allied Universal

Director of Security Operations & Client Growth Job at Allied Universal

A leading security services firm based in Chicago is looking for a Director of Operations to manage onsite Account Managers, ensure client satisfaction, and drive operational metrics. The ideal candidate will have a degree in a related field, management experience, and... 

National Mortgage Staffing

Hybrid Bilingual Loan Officer Assistant Job at National Mortgage Staffing

 ...Bilingual Loan Officer Assistant (Spanish/English) Hybrid Our client is seeking a Bilingual Loan Officer Assistant to join their growing mortgage team. This is a hybrid role with flexibility in scheduling, where youll provide critical support in loan processing,... 

Crooked Hammock Brewery

General Manager Job at Crooked Hammock Brewery

 ...performance, and community engagement. This isn't your average GM role; it's a chance to lead our founding location, where awardwinning beer, handcrafted backyard cuisine, and genuine hospitality come together to create unforgettable experiences for every guest. Were not... 

SmartLight Analytics

Manager of Carrier Engagement Job at SmartLight Analytics

 ...Position Overview: TheManager of CarrierEngagement servesas the bridge between clinicalexpertiseand business operations. This role evaluatespayment integrityprocesses as it relates to carrier reimbursements, supports operational decisionmaking, ensures quality...