Job Description

Welcome to Tower EV  

Car Wash Attendant

We are delighted to have you show an interest in joining our team as an Car Wash Attendant at Tower EV. We are dedicated to revolutionizing transportation by providing premium eco-friendly ride-sharing services to our customers. Our commitment to excellence, safety, and customer satisfaction sets us apart in the industry. 

About the Role: The Car Wash Attendant role is responsible for maintaining the high standards of cleanliness and professionalism our company upholds for its luxury electric vehicles. This is a fast-paced, physically demanding role that requires efficiency, attention to detail, and high standards to maintain our commitment to excellence. The Cleaning Coordinator ensures each vehicle reflects our commitment to excellence, creating a spotless, welcoming environment for every rider and enhancing their overall experience.

Job Title: Car Wash Attendant

Department: Operations
Reports to: Operations Manager

Hourly Rate: $20-22 (Dependent on experience

Key Responsibilities:  

• Vehicle Cleaning and Maintenance
  • Clean and maintain the interior and exterior of at least 6 vehicles per hour, ensuring they meet company standards for cleanliness and presentation.
  • Biohazard experience is preferred!
  • Conduct quality checks on vehicles to ensure they meet cleanliness standards before they are deployed for service.
  • Handle light maintenance of cleaning equipment and tools as required.
  • Assist with additional cleaning and detailing duties as needed, including occasional weekend shifts.

• Scheduling and Coordination
  • Oversee and coordinate the vehicle cleaning schedule, adjusting as needed to ensure all vehicles are serviced on time.
  • Communicate effectively with dispatchers and team members regarding vehicle status and any delays.

• Operational Efficiency and Supplies Management
  • When necessary, driving electric cars between parking lots and car wash stations safely and efficiently.
  • Work efficiently in a high- paced environment to complete tasks within designated time frames.
  • Monitor cleaning supplies and equipment, reporting shortages or equipment issues to management promptly.

General Skills & Qualifications:

• Strong Leadership and team management skills.
• Excellent problem-solving abilities with a focus on continuous improvement in learning.
• Ability to work in a fast-paced environment and adapt to unpredictable situations.
• Handle interacting with various team members on a daily basis.
• Strong communication and organizational skills.
• Must have an active driver’s license and be approved on the company’s insurance. 
• Proficiency in English, including reading, writing, speaking, and listening.
• Able to lift up to 50 pounds without assistance as needed.

Benefits:

• Medical, dental, and vision benefits are provided through Thatch’s ICHRA, starting on the 1st of the month following 90 days of employment.
• Paid time off is accrued weekly from the first week of work but cannot be used until after completing 90 days of employment. Eligible employees are required to provide ample notice and get HR/Managerial approval prior to using paid vacations.
• $40 personal phone reimbursement eligibility depending on position will be issued monthly. 

Communication Channels:

• Email; a towerev, towermobility, or towerwav email will be assigned to you.
• Dialpad; for making outward calls or receiving inward calls based on department.
• Microsoft teams; for internal communication between employees.

Technology:

• Stay updated on technological advancements and utilize company tools and resources effectively.
• Preferred general knowledge on all Microsoft Applications including, but not limited to, Microsoft Teams, Microsoft Word, and Microsoft Excel.
• General Knowledge of the Uber Application, and its functions.
• Be able to quickly learn new apps, software, and dashboards adopted and used within the company.
• Abide by the company’s cybersecurity policies.

Additional Duties:

• Adhere to Tower’s policies and procedures as indicated in the Employee Handbook.
• Work in a safe and effective manner.
• Perform duties as workload necessitates.
• Maintain a positive and cooperative attitude.
• Communicate regularly with team members or higher management about work related topics depending on the issues.
• Demonstrate efficient time management skills.
• Demonstrate regular and reliable attendance and punctuality.
• Meet applicable productivity standards.
• Complete all other duties as assigned by TowerMobility.

Additional Information:

• Employees must have reliable transportation to and from the workplace.
• Schedules are malleable and may be subject to change. Please check in with Management regarding any changes.
• This outline is not intended to be all-inclusive of employee’s duties and responsibilities as they may change on the discretion of TowerMobility.

It is the policy of TowerMobility to provide equal employment opportunities to all applications without regard to race, color, creed, religion, sex, gender, pregnancy status, gender identity, gender expression, national origin, citizenship, age ancestry, sexual orientation, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, reproductive health care decision make, military or veteran status or any other characteristic protected by federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, and compensation. In addition, TowerMobility will provide reasonable accommodations for qualified individuals with disabilities.

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