Job Description

Position Summary

The Audio-Visual Technician is responsible for all audio and visual needs for meetings and events. This position is responsible for the set up and the breakdown of all audio, visual, and computer equipment requested by guests and internal staff.

Essential Duties and Responsibilities -The essential functions include, but are not limited to the following:

• Monitor inventory and order equipment as necessary to maintain enough stock for daily operations and guest needs.
• Assist guests with AV equipment, computer software and hardware, and phone related issues.
• Comply at all times with AWCC standards and regulations to encourage safe and efficient conference center operations.
• Work in a manner consistent with the Core Values of AWCC.
• Perform setups and troubleshoot the following equipment:
  • Tripod and fast fold screen
  • Video monitor, television, VCR, DVD
  • Video Camera
  • Multiple Microphones with house or portable sound systems
  • Computer
  • LCD Projector
  • Troubleshoot and diagnose computer network problems
  • 16 plus channel mixing board with XLR.1/4, mini, RCA, BNC
  • Video Conference Units
  • Conference Telephones
  • Analog phones
  • Data connections, HSIA (high speed internet access)
• Perform other duties as assigned.

Required Skills/Abilities:

• Ability to quickly absorb new information and understand new technologies.
• Effectively prioritize and complete multiple projects
• Must maintain composure and objectivity under pressure.
• Maintain a warm, friendly, professional demeanor and strong sense of confidentiality.
• Communicate effectively with guests and all team members, demonstrating strong oral and written communication skills. 
• Approach all encounters with guests and team members in an attentive, friendly, courteous and service-oriented manner.

Education and Experience:

• Audio Visual Technician experience preferred.
• Computer skills required with moderate skill levels in Microsoft Windows and Microsoft Office Suite
• Computer Network knowledge preferred
• Knowledge of and experience working with the following equipment: LCD projectors, built in and portable sound systems, high speed internet access, and Windows applications is preferred.
• Experience in a hospitality environment is required.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

While performing the duties of this position, the employee is regularly required to talk and/or hear, the employee frequently is required to stand for a prolonged period of time. The employee is occasionally required to sit; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance. The employee must occasionally lift, move, push, and/or pull up to 50 pounds. The employee must frequently use computer and other special operating equipment. 

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Employment is contingent upon successful completion of a background and drug test.

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