Job Description

B2B Carrier Analyst, Pandora NAM

Do you want to be a part of the world’s leading jewelery company while putting your experience in logistics into use? If yes, then we might have an exciting opportunity for you! You will be part of an exciting business area and work in an international organisation of can-do spirited, passionate, and performance-driven people.

Pandora’s NAM Operations team is hiring a B2B Carrier Analyst!

This position is responsible for the day to day managing and coordinating the movement of goods and materials between different flows; stores, warehouses and other facilities across the US and Canada. They ensure products are delivered efficiently, on time, and in compliance with store requirements.

Your Role as a B2B Carrier Analyst:

· Facilitate the transportation of goods by collaborating with various stakeholders, such as warehouses, carriers, and customer relations team. Provide volume forecast for carriers, coordinate pick-up and delivery schedules, track shipments, and maintain communication throughout the process

· Proactively identify and resolve logistics-related issues, such as delays, damages, or quality concerns. Collaborate with internal teams and external partners to find timely solutions and minimize disruptions to the supply chain

· Quote, route, and coordinate special B2B POSM shipments from and returning to POSM 3PL (LTL/TL/Parcel)

· Collect and analyze logistics data to identify trends, performance indicators, and areas for improvement. Use this information to optimize logistics processes, enhance efficiency, and reduce costs

· Support in contracts and rates negotiation process. Evaluate transportation options, analyze costs, and select the most cost-effective, reliable and sustainable solutions for setting up new lanes.

· Support AP team to monitor past due and invoice payment issues and work with carrier to find resolution

· Support Finance team to review budget and accurately forecast quarterly transportation costs based on historical expenditure

· Stay updated with industry trends, technological advancements, and logistics best practices. Identify opportunities to enhance logistics operations, streamline processes, and implement new tools to improve efficiency

· Key contact for all communication and coordination between Pandora and shipping carriers

· Strong analytical skills coupled with the ability to effectively articulate decisions and metrics

· Building strong relationships between all direct and indirect functional departments.

· Report B2B shipping KPI’s to leadership and internal stakeholders

· Support any IT or transportation related initiatives, including managing the carrier network within TMS

· Support Omni operations and implementation associated with NAM Ignite and the Phoenix Strategy

What is needed to succeed:

· 3-5+ years experience in transportation and logistics, specifically in commercial a plus

· Results oriented and self-directed individual with the ability to work independently or as a team.

· Comfortable in a fast-paced and continuously changing work environment, with the ability to adapt and strategize to succeed

· Relationship building skills that support a working relationship that is effective and transparent between Pandora and our shipping carriers

· Strong decision making and problem-solving skills combined with a track record of success in challenging cross-functional environments

· Ability to multi-task, manage time efficiently, prioritize, and work with minimal supervision

· Strong analytical/quantitative skills with the ability to interpret data sets and translate into actionable conclusions

· Demonstrated attitude and demeanor that will support team-oriented work relationships

· Strong oral and written communication skills

$76,000 - $82,000 based on experience. 

About Pandora:

Pandora designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 23.4 billion in 2021.

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.

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